Inaccurate Items Billed to My Account

Incident Report for Credosa Campaigns

Resolved

This incident has been resolved.
Posted Apr 13, 2024 - 06:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2024 - 05:00 EDT

Update

We are continuing to work on a fix for this issue, fix is expected to be implemented by 11:59 PM on Saturday, April 13, 2024. Please refrain from contacting support about billing portal issues at this time.
Posted Apr 13, 2024 - 02:00 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 12, 2024 - 21:01 EDT

Investigating

We are currently investigating this issue.
Posted Apr 12, 2024 - 15:55 EDT
This incident affected: Credosa Billing and Payment System.